Peoria, Arizona
Mar 20, 2013
This is the second vehicle I've purchased from Peoria Kia and I am thrilled with their customer service, professionalism and service. I didn't feel pressured at all. I saw the same salesperson as I had for the first car I purchased and he was just as friendly and accommodating the second time. I'm a real bottom line person and initially stated what kind of car I wanted and what I was willing to pay. I'm happy to say that within half an hour, the deal was done. I've dealt with other dealerships previously, all were nightmares out of which I finally walked. I would not go anywhere else to buy a car.
Vikesfan
Peoria, Arizona
Mar 19, 2013
I have dealt with a number of car dealers throughout my car buying life--dealers from Minnesota, Iowa, Wisconsin, and Arizona. I recently stopped into Peoria Kia (where I purchased my last car) and as usual, it was an excellent experience. I am not one to give positive reviews for any type of service I fully expect. When I first arrived, I decided to just look around and was actually left alone (which is a good thing). I hate when you are hardly out of your vehicle and sales people are on you like vultures. That did not happen in either of my experiences at Peoria KIA (the first being five years ago). When I was ready to speak with a sales person, I simpy walked up to their information area and requested a sales person. The receptionist was extremely kind and even though the sales person I requested was busy with another potential car buyer, he took the time to greet me. Once he was available, Victor spent the next 45 minutes answering all my questions. He never tried to push me toward his idea of what I should purchase. He simply answered my questions. When I found the vehicle I wanted, we went inside and it took less than 30 minutes to strike a more than fair deal (he really cut right to the chase--no haggling at all. I arrived the next day to complete the paperwork and fully expected complications with our deal. No such problems occured. They started on the paperwork, then took me around to meet various divisions of the dealership to help explain warranty, servicing, and financing information. They even set me up with free accessories and a free oil change. From the time I arrived, to the time I left with a new car, only four hours had passed. That might seem like a long time, but anyone who has dealt with buying a new vehicle, knows it takes much longer in most cases. The experience was so good, it was the first and only dealer I dealt with!!! Top to bottom this is a class outift and my sales person (Victor) is very honest and an all around great guy--the entire staff was extremely pleasant to work with, including Larry the GM (who actually took the time to meet with me--very few GMs will do this). These guys must be doing something right--this is the fifth car purchased from Peoria KIA by myself and other family members.
FAN
Peoria, Arizona
Mar 19, 2013
so pleased how wonderful customer service they provide
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